Shop Something White Shipping

Please note: Orders CANNOT be changed, modified, or canceled after checkout.    

Standard shipping orders take 1-3 business days to be processed and packaged before being shipped out of our warehouse. Shipping is the charge for shopsomethingwhite.com order processing, item selection, packaging, transport, and handling. Delivery times are not guaranteed, notwithstanding additional costs, but are our best approximation. Shipments and deliveries Monday-Saturday. Shipping is subject to change and will be determined at the time of order.

We offer free shipping on orders over $99 within the continental United States (excluding APO address).

Second-day and Next-day Shipping is not available to post office boxes at this time —all standard deliveries to P.O. Boxes will be shipped via parcel post. Please contact us if you have any questions regarding when you will receive your order.

* Shipping charges and times may vary by merchandise. Standard shipping orders take 1-3 business days to be processed and packaged before being shipped out of our warehouse.  

** Orders placed after noon (C.T.) Saturday will be processed Monday. Shipping charges and times may vary by merchandise. 

Carrier Contact Numbers:

• USPS: 1-800-275-8777

Shop Something White is not responsible for:

• Delays with US Postal Service
• International Duties or Customs Charges
• Lost, damaged, or marked delivered items. To file a claim with the carrier, please click one of the following links: USPS Claims Support

 

Shipping FAQ

Priority Processing:

• Need assurance that your order will ship ASAP? Priority Processing from Something White ensures that your order will hit the front of the line for picking and packing. Think of it as jumping ahead in line and your order takes priority over our regularly processed items.
• Priority Processing is available in most cases but may become unavailable during high volume sales. We can only guarantee a limited number of orders for Priority Processing depending on business needs. If Priority Processing is available for your order, it will appear in checkout.
• Please keep in mind that Priority Processing does not take the place of Expedited Shipping. At checkout, both Expedited Shipping options and Priority Processing will be available for you to choose from. If both are selected, this means your order will be prioritized to the front of the line and your shipping expedited.
• Priority Processing is only available for ready-to-ship items, which excludes custom graphics items.
• If you have any questions about this exciting feature, please feel free to reach out to our Customer Service team anytime! We are happy to help

US Postal Service Guarantees

• We are not responsible if the package is not delivered in the guaranteed shipping times as it may take 1-3 business days to process the order, and we cannot be held liable for USPS guarantees. If the item is not delivered in time, please contact USPS (1-800-ASK-USPS). We will NOT refund additional shipping charges if USPS fails to meet their guaranteed shipping times. 

Wrong Address Disclaimer

• It is the buyer's responsibility to make sure that they enter the shipping address correctly. We are not responsible if a package is shipped back to us due to an incorrect or undeliverable address. We do our best to speed up processing and shipping times; hence, there is a minimal time gap to cancel/change your order or change its address. If you decide to cancel your order or change your shipping address, please contact us here as soon as you place your order. We will do our best to make the change; however, we cannot guarantee that we can do so.

• If there is a problem with your tracking number or package delivery, please contact the courier directly before contacting us. Please allow 1-4 business days for your tracking information to show. In some rare cases, tracking information may not update, but you will still receive your order. Please contact us after the estimated delivery time has passed.

• All our shipments include Tracking with Delivery Confirmation. If your tracking information confirms that the item has been delivered to your order address, but you have not received your order, please contact the carrier directly to investigate this issue. We cannot be held accountable for packages where tracking information states the package has been delivered to your order address.