In stock items will be processed within 3 business days. Please know that it is possible for orders with multiple in stock items to be shipped separately. Once ready, you’ll receive shipping confirmation(s) via email where you can find your tracking number!

Please note that pre-orders have estimated ship dates listed with the product. Once the item is in stock and shipped you will receive an email with tracking information.

Once an order is submitted, a confirmation email will be sent to the email associated with your order. Orders with standard shipping typically take 2-3 business days to be processed and shipped. Expedited orders placed before 2:00pm CST (12:00pm PST) will be shipped the same day. Weekends and holidays are not business days, and are therefore excluded from processing and shipping times, so please account for non-business days when choosing your shipping method. You will receive an email with tracking information when your order has been shipped.

Please use the link in the confirmation email to track your order status. You will also receive an email when your order has shipped that includes a shipping tracking number.

Please take a photo of your damaged item.

Items damaged or defective may be returned by contacting customer care here within 3 DAYS to inform us of the issue. If we are not notified within three days of receiving the item, it will no longer qualify for a return or replacement. You will be asked to send a photo of the damage/defect.

We are not responsible for damages to clothing caused by improper care or handling or incorrect sizing.

The exact colors of merchandise may vary due to photography lenses, indoor/outdoor lighting, and computer monitor resolutions. Clothing patterns may also vary. These situations do not qualify as defects, and the buyer will pay return shipping if a return to our warehouse is attempted.

Due to the variety of items in our shop we do not recommend one single cleaning method.

For optimal care of your item, it's essential to consider its material before cleaning. Please check the tag within our garment for material and cleaning guidance.

In many instances, we advise taking your item to a professional dry cleaner to ensure its longevity and quality.

For small stains, spot cleaning is recommended to avoid any potential damage or shrinking.

Additionally, to maintain the condition of white garments, we suggest being mindful of makeup, tanning products, and handling when trying on or wearing your items.

Due to the variety of fabrics in our shop each may require different care.

Upon receiving your item, we recommend using a steamer and hanging it to naturally release any wrinkles that may have occurred during shipping.

For persistent wrinkles or when traveling, entrusting your item to a professional dry cleaner is advised for the best results.

SW gift cards are non-refundable and do not expire.  

A virtual gift card is emailed to the address associated with the order soon after the order is placed, pending payment approval. No physical gift card will be shipped.

You can purchase a Something White gift card here!

Your SW return gift card will be emailed to you once the return is processed. Please check your email associated with the order for the gift card number and information.